Nicovape® Q Help Centre
Make a warranty claim

Having issues? Make a claim and we'll get you back up and running

Product resources

User guide, consumer medicine information (CMI) and more

9am – 5pm Mon – Fri AEST

How to connect to mynicovapeQ

Your Nicovape® Q device is fitted with NFC technology for easy 'tap & go' connection to most smartphones into the mynicovapeQ portal.


Hold your device so the NFC mark is against the NFC antenna on your smartphone.

Scroll down for instructions on locating your antenna


Once your device vibrates and the LED flashes blue, a browser notification will drop down on your phone. Tap this to access the portal.

How to locate your NFC antenna


Your NFC antenna is located at the top of your phone in the middle.

This will close in 0 seconds